What if you lost your sim card?
Is there any way that you can still get your money? Transfer the funds, card and even GCredits?
Well, there is!
Here’s the simple step by step to get your account back.
1. Open a new account with the same exact information
2. Make sure it’s fully verified
3. You can request the funds to be transferred or even the card to be on the new account on your nearest globe store or through their Gcash care.
They will unlink the card associated to your old account and you can link the cards on your new account
For GCredits:
1. Open a new account with the same exact information
2. Fully verified
3. Send an email through wecare@fuselending.com
4. Make sure to settle any balance from your GCredit. Balance from your GCredit of the lost sim card is non-transferrable. You can send them a message: wecare@fuselending.com
NOTE: For other queries, feel free to contact them:
2. gcash.com
For contacting them, I would highly advise getting a bowl of patience as the waiting time is really something! [takes days for them to respond to your concern]. We just really have to understand them. 👍👍
pwede po ba to kahit iba ang cellphone number??
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